Bluegrass Endodontics, PLLC

Read Our Patient Reviews

Bluegrass Endodontics, PLLC

5 out of 5 stars based on 1207 reviews

Patient Review

Friendly office staff, knowledgeable providers. Made you feel very welcome, answered all our questions.

- Brandi Hughes

Google Verified Review
5 out of 5 stars by Brandi Hughes on

Patient Review

- Stephen Abbott

Google Verified Review
5 out of 5 stars by Stephen Abbott on

Patient Review

- Sebastian Gonzalez

Google Verified Review
5 out of 5 stars by Sebastian Gonzalez on

Patient Review

The office got me in asap for a root canal and treated me with such kindness, care, and professionalism.

- Allison Stevens

Google Verified Review
5 out of 5 stars by Allison Stevens on

Patient Review

Professional, friendly staff. As nervous as I was going in for root canal, I found my procedure was completely pain free.

- Suzanne Murphy

Google Verified Review
5 out of 5 stars by Suzanne Murphy on

Patient Review

Very nice place and everyone was beyond Friendly! Would recommend anyone there services

- MARK OWEN

Google Verified Review
5 out of 5 stars by MARK OWEN on

Patient Review

Everyone from the office staff to the assistant and doctor were so kind and thorough. Highly recommend!

- Ashley Porter

Google Verified Review
5 out of 5 stars by Ashley Porter on

Patient Review

Received great service and compassion, staff very pleasant

- Yvonne Eamigh

Google Verified Review
5 out of 5 stars by Yvonne Eamigh on

Patient Review

Excellent service and care!

- Dick Schneider

Google Verified Review
5 out of 5 stars by Dick Schneider on

Patient Review

- Isabel Hernandez

Google Verified Review
5 out of 5 stars by Isabel Hernandez on

Patient Review

- Jessica Dean

Google Verified Review
5 out of 5 stars by Jessica Dean on

Patient Review

Beautiful folks at Bluegrass Endodontics. Dr. Williams gets an A+ and I highly recommend.

- Judy Cassetty

Google Verified Review
5 out of 5 stars by Judy Cassetty on

Patient Review

I was so afraid to have a root canal (had a really bad experience many years ago) This experience was excellent and I had almost NO pain. I highly recommend Bluegrass and am grateful for my healed tooth.

- Molly King

Google Verified Review
5 out of 5 stars by Molly King on

Patient Review

I scheduled a root canal with anesthesia about 3 months in advance. This of course required an Anesthetist. There was sufficient, though not overwhelming, communication between the office and myself. I completed all paperwork well in advance of my appointment. At no time during this communication was I told that I must have someone present DURING my procedure. I was told I couldn't drive myself home after the root canal even though I have done so with invasive (rotator cuff & L5 laminectomy) surgeries in the past. No need to argue so I made arrangements to be brought by my son and then picked up by my wife afterward. So I arrive and check in. My son left and immediately I was approached about why he left. I explained he had to go to work and was only dropping me off. The staff quickly informed me that the dentist could not do the root canal without me having a family member present. I shared that my wife was coming later to get me. They checked with the dentist and he said that wasn't good enough; they needed someone present the whole time. My wife was planning on arriving about 10am which would have been sufficient time for the procedure and me to recover somewhat. They asked if she could come immediately, to which I said no. They continued to go back and forth with the dentist, Sandlin, who refused to change his mind about a family member being present. At no time was this EVER shared with me that I MUST have a family member present DURING my root canal. It is absolutely absurd! What could my family member do that trained "medical professionals" couldn't do if he screwed up? Would they wheel me into the waiting room and ask my wife to do cardiopulmonary resuscitation? So I asked that. What would you do if I experienced any kind of life-threatening event? The answer, "well, we would call for an ambulance." Duh! Ya think? My follow-up question was, "would you consult my wife about attempting CPR before calling an ambulance?" The answer, "no." Again, duh!!! So, what is the reason for requiring my wife or any family member to be present? No answer. Blank stares. Are you grasping this? So, I immediately demand a refund of my already paid-in-advance fee of over $2000. Their long answer was ridiculous so here is their ultimate short version...we'll request a refund processed through our corporate office and that should take no longer than 2 to 4 weeks. On top of that the girl said there will be a fee for canceling services today. SERIOUSLY??? You're going to charge me a fee for not informing me of this ridiculous requirement of having a CPR-trained family member present during whole procedure? And sure enough they did; they charged me $225 for the privilege of being treated like yesterday's trash. No root canal. No satisfaction. No apologies. Just a "kick in the teeth" by a dentist. I ended up Ubering home which was another $30 out of my pocket to add insult to injury. My recommendation is twofold. One, make sure you have full and total transparency from the doctor/dentist, and two, don't use Bluegrass Endodontics. They do not care about integrity in their word or how they treat people, and certainly are about the almighty dollar and let the patient be damned.

- Jeff Hobbs

Google Verified Review
1 out of 5 stars by Jeff Hobbs on

Patient Review

This place was awesome! Definitely recommend. They were able to fix me up and also gave me suggestions in the future on what I should do. Definitely will be coming back for my future dental needs!

- Peyton Leftwich

Google Verified Review
5 out of 5 stars by Peyton Leftwich on

Patient Review

10/10 Was referred by my dentist for a complicated root canal. They were able to take care of it quickly and without pain.

- Joe Wallace

Google Verified Review
5 out of 5 stars by Joe Wallace on

Patient Review

Dr. Austin VanDusen and staff were great! I couldn’t be more pleased with the way the entire process went! Absolutely no pain and constant concern about my comfort and wellbeing make them All Stars in my eyes! Many thanks!

- Mike Gipson

Google Verified Review
5 out of 5 stars by Mike Gipson on

Patient Review

I had an amazing experience from the moment I found out I had to have a root canal. The staff are all amazing and genuinely care. So thankful for my experience. I highly recommend Bluegrass and Dr. VanDusen

- Brittany Eurton

Google Verified Review
5 out of 5 stars by Brittany Eurton on

Patient Review

Bluegrass EndodonticsMt Juliet is awesome! Everyone there from the front desk to the assistants to the dentist Dr.VanDusen! Dr. VanDusen was thorough and performed what I have to say was the most effective and pain free root canal I've ever had! His assistant was amazing as well and I'm happy to recommend their services to anyone who needs dental work done with care and excellence!

- Rob Kampa

Google Verified Review
5 out of 5 stars by Rob Kampa on

Patient Review

Great experience! (I mean, I wouldn't go get a root canal done for fun) but with the numbing I did not feel a thing! Medicine has come a long way... Also the team did a great job answering all of my questions before the procedure and gave a helpful post op sheet.

- Sue P

Google Verified Review
5 out of 5 stars by Sue P on

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